Material:

• Made from premium breathable cotton, designed for all-day comfort and effortless style.
• Soft, lightweight, and skin-friendly fabric suitable for everyday wear.
• Crafted with quality stitching for durability and a comfortable fit.

Care Instructions:

• For the first 2–3 washes: Soak and wash separately in cold water to help maintain fabric quality and color.
• Regular wash: Gentle hand wash or machine wash in cold water using a mild detergent.
• Do not bleach or use harsh chemicals.
• Dry in shade to preserve the fabric and color.
• Iron on low to medium heat if needed.
• Avoid tumble drying for longer-lasting wear.

⚠️ Note: Slight variations in color may occur due to lighting, photography, and screen settings. Minor irregularities in the fabric or print are a natural characteristic of handcrafted garments and enhance their unique appeal.

Return and Refund Policy 

At Merakiya, we take pride in delivering premium ethnic-fusion wear with strict quality checks at every stage. To maintain fairness and clarity, please read our Return, Refund & Exchange Policy carefully before placing an order.

1. Returns & Refunds

• No Returns/Refunds on Disliking: Returns and refunds are not accepted for reasons such as disliking the product, change of mind, or personal expectations regarding color or design.
• Refunds Allowed Only in Extreme Cases: Refunds will only be processed in cases of major fault from our side (e.g., wrong product delivered, severe manufacturing defect). Such cases will be verified through proper evidence.

2. Exchanges

• Hassle-Free Size Exchange: Only size exchanges are allowed. The same article will be provided in the requested size.
• Article Exchange: If the same product/size is unavailable, we may allow an article exchange of similar value.
• Condition of Garment: The item must be unused, unwashed, and returned with original tags and packaging intact.
• For any exchange the customer has to pay ₹99 for the shipment charges.
  

3. RTO (Return to Origin) & Reshipping Charges

• If a parcel is returned to us due to:

               Wrong number provided

               Wrong/incomplete address

               Consignee unavailable

               Order cancellation at doorstep (COD verified)

               Refusal to accept the parcel
               → The customer must pay ₹99 for reshipping the order.

• Exceptions: This charge will be waived only in genuine cases such as natural calamities, logistics errors, or unavoidable accidents.

4. Mandatory Unboxing Video

• Customers must record a clear unboxing video (from opening the sealed parcel till showing the product clearly) in cases of:

               Size exchange requests

               Wrong/defective product claims

               Missing items or package tampering

• Claims without an unboxing video will not be entertained.

5. Additional Policies

• Color & Print Disclaimer: Slight variation in color may occur due to lighting, photography, and screen resolution. Such cases will not be considered as defects.
• Handcrafted/Printed Disclaimer: Minor irregularities in prints, embroidery, or stitches are natural in handcrafted/printed garments and shall not qualify as defects.
• Exchange/Refund Window: All requests must be raised within 72 hours of delivery/3 Days via email or Instagram with proper proof. Delayed claims will not be accepted.
• Shipping Costs: Customers bear shipping costs for sending items back for exchange (except when fault is ours).

6. Contact

For support regarding exchanges, defective pieces, or RTO refunds, please contact:
Email : merakiyasupport@gmail.com
Insta ID : @merakiya.in