Domestic Shipping

We believe your order should reach you with the same care and attention with which it was crafted. Every shipment is thoughtfully packed to ensure a seamless delivery experience.

Order Processing

• Orders are processed within 3-7 business days after successful order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery

• Orders are typically delivered within 5-8 business days from the date of dispatch.
• Delivery timelines may vary depending on your location.

Order Tracking

• Once your order has been dispatched, you will receive a tracking link via Email or SMS.
• You can use the tracking link to monitor the status of your shipment.

Address Information

• Please ensure that your shipping address, contact number, and email address are accurate while placing your order.
• We are not responsible for delays or failed deliveries due to incorrect or incomplete information provided at checkout.

Shipping Delays

• Made-to-Order styles, Limited Edition collections, and new launches may require additional processing time.
• Unexpected courier or operational delays may occasionally affect delivery timelines.

 

 

International Shipping

We’re happy to make Merakiya available beyond India. If you’re ordering from outside India, please read the information below before placing your order.

International Shipping Charges

A base shipping amount of ₹500 is applicable to all international orders.

The ₹500 amount is a base shipping charge. The final shipping cost can vary depending on the destination country, package weight, dimensions, and available shipping service.

Once your order is ready to be dispatched, our team will contact you on WhatsApp with the final shipping amount applicable to your order.

If the final shipping cost is higher than the ₹500 already paid, the additional amount will need to be paid before your order is dispatched.

How International Orders Are Processed

After your order is placed, we will begin processing it as per our regular order process.

Before dispatch, our team will contact you through WhatsApp to confirm:

• Your order details
• Destination
• Final shipping charges
• Any additional amount payable towards shipping

Your order will be dispatched once the applicable shipping payment has been completed.

Dispatch Timeline

International orders are generally dispatched within 3–7 working days after the order is confirmed and all applicable payments have been received.

Processing may take slightly longer during peak periods, holidays, or in case of circumstances beyond our control.

Delivery Timeline

Once dispatched, international orders generally take approximately 10–14 working days to reach the destination.

Delivery time may vary depending on the destination country, customs clearance, courier operations, weather conditions, holidays, and other factors outside our control.

Shipment Tracking

Once your order has been dispatched, tracking details will be shared with you through the contact details provided with your order, where tracking is available.

You can use the tracking information to follow the progress of your shipment until delivery.

Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Any such charges are the responsibility of the customer and are not included in Merakiya's base shipping amount unless specifically stated otherwise.

Customs rules and charges differ from country to country, so we recommend checking the applicable import regulations in your country before placing an order.

Delivery Delays

While we aim to deliver within the estimated timeline, international shipments may occasionally take longer due to:

• Customs clearance
• Courier or logistics delays
• Weather conditions
• Public holidays
• Incorrect or incomplete address details
• Local delivery restrictions
• Unforeseen circumstances

Such delays are outside Merakiya's direct control.

Address & Contact Details

Please make sure that your international shipping address, postal/ZIP code, email address, and phone/WhatsApp number are accurate and complete.

Merakiya will not be responsible for delays, failed delivery, or additional charges caused by incorrect or incomplete information provided by the customer.

 

Need Assistance?

If you have any questions regarding your shipment, feel free to reach out to our customer support team.

Email: merakiyasupport@gmail.com

Instagram:  @merakiya.in

Phone: +91 6376266761